Shipping & Returns

 

Shipping & Returns
Notion Jewellery will deliver the products within the United Kingdom or worldwide to the address notified to us by you at the time you place your order. Our standard charges for delivery will apply (see below). We will endeavour to ensure that the products are delivered to the address specified by you by any delivery date estimated by us. However, we cannot guarantee that products will be delivered by the estimated delivery date. You agree that we shall not be liable to you for any losses, damages or charges incurred by you because of late delivery of the products. Upon signature for the receipt of the products at the United Kingdom address specified in your delivery instructions, the risk of damage to the goods shall pass to you.

Items up to £70 will be sent Royal Mail 24 Hour Tracked, either large letter or small parcel. Anything over £70 will be sent Royal Mail Special Delivery Guaranteed by 1pm insured up to £250 or £1000 depending on the value of the item. International items will be sent Royal Mail International Tracked.

Items can be paid for and collected from me on request.

For other countries, International Tracked and signed. Insured up to £250.

Return Policy
We want you to love your jewellery from Notion Jewellery. If for any reason you are not completely satisfied with your purchase, we offer a 14-day return policy. Please note there will be a 3.5% re-stocking fee due to Shopify or Paypal fees that are taken on the original payment.

Returns Eligibility:

Items must be returned within 14 days of receipt.

Jewellery must be unworn, unused, and in its original packaging (including the original box).

Returns that do not meet these conditions may not be eligible for a refund.

Return Address:
Please send your return to:

Notion Jewellery
Little Redlands
Cow Lane
Tring, Herts
HP23 5NS
United Kingdom

Refunds:
Once your return is received and inspected, we will issue a refund to your original payment method. Please allow up to 5–7 working days for the refund to appear in your account, depending on your payment provider. 

Please note: There will be a 3.5% restocking fee due to Shopify or Paypal fees that are taken on the original payment.

Return postage costs are the responsibility of the customer unless the item was faulty or incorrect.

If you have any questions about our return policy, feel free to contact us at notionjewellery@gmail.com